Frequently Asked Questions

Opening hours and accessibility

What is the address of Villa ArenA?

De Entree 1,
1101 BH Amsterdam


You can enter Villa ArenA directly from parking garages P4 and P5. If you arrive on foot, the main entrance is located at Johan Cruijff Boulevard.

Where can I park my car?

Find more information about parking at Villa ArenA here.

How do I get to Villa ArenA by public transport?

Find more information about public transport options to Villa ArenA here.

Where can I park my bike?

Bike parking is available at the forecourt of Villa ArenA on Johan Cruijff Boulevard.

Visit

Are dogs allowed in Villa ArenA?

Dogs are welcome throughout the entire shopping mall.

Are there public restrooms in Villa ArenA?

Yes, free public restrooms are located on the first and second floors, roughly in the middle of the mall. See the floor plan here.

No, Villa ArenA does not offer gift cards.

Is Villa ArenA wheelchair accessible?

The entire center is equipped with elevators, and all entrances and store access points are step-free.

Are wheelchairs available?

Free wheelchairs are available at Villa ArenA. Please contact Security on-site at 020-3658920 to request one, so you can shop comfortably and without obstacles.

Benches are located throughout the mall on every floor. Seating is also available near the food & beverage areas.

Is childcare available?

Shopping with children is no problem! At the Villa Plezier kids’ playground, children can have fun and play freely under their own supervision. While you gather inspiration, your children can enjoy themselves too. This makes visiting Villa ArenA enjoyable for the whole family.

Can I get food and drinks?

Villa ArenA has 5 restaurants offering coffee, fresh juices, a variety of sandwiches, salads, and more. Find more information here.

Is Wi-Fi available at Villa ArenA?

Yes, free Wi-Fi is available throughout Villa ArenA.

Are lockers available?

No, there are no lockers available at Villa ArenA.

Where can I report or find lost and found items?

If you have found or lost something in the mall, please contact Security at 020-3658920 or email info@villaarena.nl.

Interior advice

Is interior advice available?

Our professional interior stylist offers free advice every Saturday at Villa ArenA. Find more information and book your appointment down here.

General

I want to rent a retail space. Who do I contact?

If you are interested in opening a store at Villa ArenA, please email verhuur@klepierre.com. We will get back to you as soon as possible.

How do I unsubscribe from the Villa ArenA newsletter?

Each newsletter contains an unsubscribe link at the bottom.

May I take professional photos or videos at Villa ArenA?

Professional filming or photography requires prior permission. Please submit your request at least one week in advance to info@villaarena.nl. If approved, you will receive further instructions.

Can groups of students visit Villa ArenA for school assignments or excursions?

Of course! You are welcome to visit Villa ArenA for school projects or excursions. Please notify us at least one day in advance via info@villaarena.nl so we can inform our retailers.